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In-Stock Items

Orders placed for in-stock items usually ship within 2-5 business days from order placement. Orders placed on Fridays, holidays or on weekends will begin processing on the following business day. Items ordered together may ship separately.

Shipping Times

Shipping times vary for each item. Estimated shipping processing and lead times are listed on each product page under the “Shipping & Returns” section, in your Shopping Cart, and on your order confirmation. Please reference the product page for shipping dates before placing your order to ensure it aligns with your shopping needs and timelines.

Free Economy Shipping on US orders

Free shipping is automatically applied at checkout to orders in the US (after discounts and before taxes), with some exclusions that apply, such as select furniture, large fixtures, rugs, non-standard items, oversized item shipping charges, and deliveries outside the continental U.S.

*Some items on our site require a little extra care due to their size and/or weight of this product. In these cases, Oversized Item Shipping charges will be incurred at checkout as stated in the Details section of the item’s product page.

Processing Time

The following items are custom made-to-order and may take up to 5-8 business days to process and ship: custom name + initial pillows, select framed + canvas art, select tapestries, wall decals, area rugs, trunks, tie dye totes, select furniture, and poster prints.

In a gift shopping time crunch? Check out our Digital Gift Card product here! They’re delivered to you or your recipient’s inbox immediately after your order is placed!

Ground Shipping Estimates

If you choose ground shipping or qualify for free ground shipping as your shipping method at checkout, you can use the chart below to estimate how long it will take to arrive at your destination once it has shipped! 

Shipping Address Change Requests

In order to ship your items as quickly as possible, we start working on your order immediately after it has been confirmed in our system. Due to the quick and streamlined nature of this process, we are typically unable to make changes or cancel orders after it has been confirmed in our system. Please be sure to confirm the shipping address is correct during the checkout process before placing your order.

P.O. Box Orders

Please note that WE DO NOT SHIP TO P.O. BOXES if processed via our website. If you enter a P.O. Box address, we reserve the right to cancel your order. 

College Dorms

australia-esta is not responsible for delivery to dorm rooms and halls. If you’re shipping to school prior to move-in, please contact your school directly to confirm their package policies and shipping address format before placing your order. Please note we are unable to hold orders to ship at a later date. Your order will begin processing as soon as it has been confirmed in our system.

International Shipping

Although our goal is to find a delivery solution for all of our australia-esta customers worldwide, we are unable to ship internationally at this point in time. Stay tuned for future service developments as we continue to expand our reach!

Special Exceptions

Our shipping and processing charges are meant to compensate our company for processing your order, packing your products, delivering them to you, and related overhead. Shipping to some destinations, especially those outside the contiguous United States and rural domestic addresses, require one or more additional business days to deliver.


We may need to postpone shipping if a product is not immediately available. We will ship backordered items as soon as they are back in stock. In the event of a delay, we will notify you by mail or email.

Lost or Missing Packages

You have up to 10 days after an item is marked as delivered to report your missing package. australia-esta is not responsible for lost packages reported beyond 10 days post-delivery. Please ensure that you provide a valid shipping address that is attended and will be monitored during the day if your mail area is not secure.