. Do I need an account to order?
No, you can also place an order as a guest. However, if you have an account with us, you can enjoy some perks:
An expedited checkout process
View your order status and order history easily
Receive updates detailing our new releases and special promotions
2. How do I know my order has been submitted successfully?
You will receive a confirmation email with your order number and purchase details.
3. What are your payment methods?
We accept four major credit cards (MasterCard, Visa, American Express and Discover)
4. How secure is my online order?
When purchasing online with a credit card, all of your information is entered into an SSL-secured web page. Your information is then SSL-encrypted and sent directly to our credit card provider’s network, where your card and transaction will be authorized and approved. Your credit card information is not stored on our servers.
5. Is it safe to use my credit card on your website?
To ensure a secure payment procedure, our website uses a credit card processor as a reliable and secure internet payment gateway and encrypts all data using AES-256.
6. Is there an exchange rate?
All our transactions are based on USD. If your credit card is in another currency, your order total will be calculated at the daily exchange rate on the date your card issuer processes the transaction.
7. When can I receive the goods?
All orders are shipped from our warehouse within 2 business days of placing the order. Shipments will arrive within 7-20 business days of the ship date, depending on carrier availability and location. We apologize if the shipment requires customs clearance or inspection, or if there is a delay in shipping due to carrier services.
8. How to track my order?